Return Policy
Sale Items
**All markdown and sale merchandise is final sale. No returns or exchanges. No price adjustments.**
Non-Sale Items
At Leigh’s we want you to be completely happy with your purchase. Upon receipt, please inspect the item(s) carefully. Returns must be postmarked within 14 days of receipt. Before returning an item, please make sure that the merchandise in question meets Leigh’s return policy requirements. Refunds are issued to the original form of payment upon receipt of the returned item(s).
Return Policy Checklist:
- Unworn
- Unwashed
- Unaltered
- All original tags attached
- No visible wear and tear
- Postmarked within 14 days of receipt
- Copy of shipping receipt included in package
- E-mail customerservice@leighsfashions.com to receive the authorization number and shipping address
- Cosmetics may NOT be Returned
- Intimates may NOT be returned.
Return Shipping Address
Leigh's Fashions
Attn: Online Returns
1942 Breton Rd SE
Grand Rapids, MI 49506
Return Authorization (RA) Number
Returns will only be accepted with a RETURN AUTHORIZATION (RA) NUMBER. E-mail customerservice@leighsfashions.com to receive the authorization number and shipping address. Please obtain the RA number BEFORE returning any items. No refunds, credits, or exchanges will be given on items returned without first obtaining an RA number.Returned items must be postmarked within 14 days of our shipment to you or we will not accept the return.Please include your name, order number, RA number, and the item name(s) in your return request on the returns forms included in your shipment.
Returns must be sent via U.S. Postal Service, FedEx, or UPS only. Return packages must be insured for the full retail value of the merchandise. Leigh’s does not accept damaged merchandise. Pack returns with adequate protective padding and materials, as merchandise damaged from improper packaging or otherwise will not be accepted. Any requests for damaged merchandise in connection with insurance claims you may make must be accompanied by a pre-paid, self-addressed electronic UPS label.
Returns – Shipping Charges
The customer is responsible for the return shipping cost. This does not apply if a return is a result of an error made by Leigh’s. We do not refund shipping charges. Please e-mail any questions to customerservice@leighsfashions.com.
Exchanges
We are unable to process exchanges. If you would like to exchange a product, please return the original item(s) for a full refund and then place a new order online.
In-Store Online Returns
If you purchased an order online and would like to return the item in our brick-and-mortar boutique, bring the item in its original packaging with the receipt and return form included in the shipment. We only process online returns in our brick-and-mortarlocation Monday-Friday. If you are visiting on the weekend and would like to make an online return in our store, we will provide you with a temporary receipt until the next business day when we can process the return.
Sustainable Shipping
In our effort to minimize waste and lessen our impact on the environment, we are reusing some shipping boxes. Please note that orders may arrive in a slightly used shipping box.